Controlling member access
Company account managers play a key role in controlling who can use their account. They can invite new members or managers, remove access for existing members when needed, set restrictions and spending limits.
Inviting members
To invite new members to join the company account,
Open the Wallet.
Select your company account.
Tap Members.
Tap Invite in the upper right corner to generate a unique link for your company account. Share this link with the people you want to add to the company account.
Sharing the invitation
There are several ways to share the invitation with your company.
Once you tap Invite, the company account’s unique invite link is automatically copied to your clipboard. You can then paste it wherever you want to share it.
Suggested methods:
Email — Send the link to everyone who should be invited.
Internal messaging platforms — Post the link in channels such as Slack, Microsoft Teams, or Meta Workplace.
QR code — Use the QR-code provided in the Company account web version, print it or display it for employees to scan and join easily.
Click here to read more about how members accept the invitation.
Configuring member access
Managing access and roles within a company account is simple. Please note, at least one manager is required for administrative purposes.
Having more than one account manager is recommended,
in case one manager is unavailable.
After members have joined the account, managers have the ability to change their roles or remove them as a member. Just click on the member in the member's list to see the configuration options.
Account and payments
Company account managers can manage the account's details and payment methods.
Editing settings
To edit the settings, use the Hopp app, open the company account, and then press the Edit button in the top right corner.
Now, the company's details can be changed.
The invoice info field is used to add info that needs to be displayed on the invoices sent at the end of the month.
Multiple email recipients
More than one email recipient can be added by adding a semi-colon (;) in between each email address.
Changing payment method
Click on the Payment Method section to select a new card for the company account payments.
Deleting or deactivating a company account is currently not possible in the app. Contact customer support to have an account deactivated.
Payments
When a company account is set up, a single card (debit or credit) is used as the account payment method. This means that all rides, by all members, are charged to that card.
On the 26th of each month, an email is sent to the address an email is sent to the email address added to the company details. This email contains an overview of the member's usage of the account over the month.
Invoices are attached to the email with all the necessary accounting details and a more detailed breakdown of the individual usage by the company account members.
Hopp operates a franchise model, with each region operated by a separate company. This means that if members use the company account to Hopp in many places the managers will receive invoices from several different companies at the end of the month.
Example: The account is used in City A and City B. At the end of the month two invoices are sent, one from each city.
Monthly Payments
For a more structured payment approach, managers can opt for monthly payments. With this method, charges are consolidated and paid once per month. Invoices detailing the charges are sent on the 26th of each month.
To activate monthly payments, managers need to reach out to their local franchise operator to be approved.